InfoFlo CRM KB

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  • 1. If there is a firewall running on the InfoFlo server computer which is blocking all ports, incoming InfoFlo client connections will time out and will not be able to connect.
  • 2. If the InfoFlo server is behind an existing router which is also acting as a firewall then it is most likely safe to disable the firewall on the server as it is redundant. If the local firewall on the InfoFlo server is required then please open port 8082 which is the default port for the InfoFlo service.
  • Click here for instructions on how to open a port in Windows firewall

    1. in port number field type 8082
    2. for TDP/TCP select TCP
    3. change scope if required to access outside LAN

    Click here for instructions on how to turn off windows firewall

  • 3. Once the firewall is configured try connecting from client again.